VISION
We will become the world’s most customer centric industrial solutions provider through our entrepreneurship & passion.

MISSION
Improving production performance through meaningful innovation and services. Delivering German excellence wherever you are. For generations.

SLOGAN
We listen. We Develop. We deliver.

QUALITY AND ENVIRONMENTAL POLICY

PETROFER Endüstriyel Yağlar Sanayi Ve Ticaret A.Ş., in the light of its experience and knowledge,develops, manufactures and markets high-performance industrial oils, chemicals, motor oils and greases used in the automotive industry, high-performance chemicals, metalworking and surface treatment products, and special applications in other industries.

SCOPE OF MANAGEMENT SYSTEMS

DIN ISO 9001/14001 - The Integrated Management System (IMS) in accordance with DIN ISO 9001 and DIN ISO 14001 is a major part of all entrepreneurial processes and procedures.

1. QUALITY/ENVIRONMENT/ENERGY/SUSTAINABILITY/SECURITY

The consistent quality of our products and processes, their environmental performance and their energy efficiency are of crucial importance to us. The stated aim of our Group Policy is therefore to safeguard the high quality of our products and achieve customer satisfaction, fair pricing and reliable delivery with safe products, a safe working environment, safe plant and equipment and the avoidance of disruptive incidents. We seek to do so by applying a comprehensive system of effective, process-oriented quality, environmental, energy and safety management. Corresponding programs of measures help us improve our performance in these areas. The Integrated Management System lays the foundation for total quality management (TOM) and a zero-defect strategy which in turn helps us monitor, control and continuously improve our products and services with the aim of becoming the preferred supplier to customers with a national and global reach.

We commit ourselves and our employees to active involvement in achieving our quality, energy and environmental goals at departmental and Group level by submitting proposals for the continuous improvement of our management system. To this end, we also commit ourselves to providing all necessary information and resources.

We and all our sites around the world further commit ourselves to observing all binding obligations, including current valid statutory and public specifications as well as all other requirements and obligations which we have undertaken either contractually or in other forms.

We support economic, environmental and social sustainability and expect our suppliers to adopt the same policy. We also expect our suppliers to actively help us optimize our use of energy and the energy consumption of our products, machinery, plant and services.

OCCUPATIONAL SAFETY, SAFETY OF PLANT AND EQUIPMENT

The health and safety of all our people and the protection of our environment are of supreme importance to us. Compliance with all relevant national legislation and other requirements at the Petrofer sites is an essential precondition in this regard. This responsibility includes providing suitable instruction to our employees and exploring whether hazardous substances can be avoided or substituted, as well as the maintenance, servicing and regular inspection of our plant and systems. This ensures the reliable availability of process resources, a high level of occupational safety and the avoidance of disruptions.

We, our employees and the companies we commission to work for us are committed to ensuring a safe working environment at all times. Comprehensive safety and security measures are implemented to guard employees, capital goods and operations against the risk of injury, loss and/or destruction due to criminal, hostile or malicious attacks and to contain any consequences thereof for our immediate environment. All such safety and security measures are regularly reviewed and constantly updated in line with the state of the art.

INFORMATION SECURITY

As Petrofer, within the scope of information security studies; we are committed to ensuring that to fulfill information security obligations arising from legal or requirements regarding our activities, to protect the accessibility, integrity and confidentiality of all kinds of information produced, stored and transmitted in our activities, to ensure the protection of information belonging to them and their stakeholders by raising awareness of employees and third parties about information security, to ensure that the basic and supportive business activities of our institution continue with the least interruption, to ensure the physical and electronic security of the environments where information assets are located, and to ensure that information is secured and continuously improved by effectively managing information security risks.

2. BUSINESS ETHICS

Extortion, bribery, corruption and embezzlement are strictly prohibited. Discrimination against employees on the basis of age, gender, disabilities, pregnancy, race, religion, political beliefs or sexual orientation is likewise prohibited. No recourse shall be made to child labor in any area of the PETROFER. It is defined with details in Our Management Manual.

We encourage and expect a culture of open communication and respect in our dealings with each other.

Işıl KUMCU
General Manager